When Microsoft purchased Great Plains ERP software, it needed to support its VAR's in introducing this greatly improved, web-enabled solution in a very hotly contested marketplace. Walden Research is presently supporting Microsoft Solutions in a variety of challenging areas. We are engaged in local prospect generation programs for its West Coast VAR's, not only identifying opportunities, but also establishing on-site demonstrations, seminar attendance, web-demonstrations, collateral fulfillment as well as follow-through support. Our comprehensive solutions to Microsoft Solutions service providers demonstrates both the breadth as well as the depth of our business building solutions in challenging marketplaces. Walden Research's on-going work with Microsoft included support of the Windows 2000 Migration campaign, designed to uncover upgrade initiatives to Windows 2000 along with the respective organization's IT infrastructure statistics, to include number of workstations and the business reasons driving the upgrade.